How do I backup the recorded data and continue the logging after I reinstall Windows?
Backup all the files in the "Stats" folder located within the Bandwidth Monitor Pro install directory.
When you have reinstalled Bandwidth Monitor Pro, copy the backuped files into the new "Stats" folder.
Do I have to uninstall Bandwidth Monitor Pro before I can upgrade to a new version?
No. You can install the new version on top of the old one. It will update the necessary files and your settings/logs will not be lost. Just remember to shut down Bandwidth Monitor Pro before upgrading.
When I try to run Bandwidth Monitor Pro I get an error message saying some files are missing or out of date.
You may need to install the Microsoft Visual Basic run-time library. You can get it here.
If I register Bandwidth Monitor Pro, how long will my registration code be valid?
Your registration code will be valid for all future versions of Bandwidth Monitor Pro.
When I try to download the new version of Bandwidth Monitor Pro get directed to download.com and the version listed there is not correct.
The version number at download.com may not always be correct but it points to the current file.